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[27 Jul 2009 | No Comment | ]

People Learn Better When They Also Teach
People who are expected to teach what they’re learning pay more attention and learn more than others without that expectation. When you’re training employees let them know that they will be training their colleagues. Everyone will get more benefits from the education. Instilling the idea that everyone in your company learns and teaches is a powerful culture driver.
Some Points That Make Feedback More Effective
1. Focus on business outcomes, not personalities
2. Address specific behaviours and use examples
3. Discuss the impact …

Newsletter, Quick Thoughts »

[17 Jun 2009 | No Comment | ]

Maximum Motivation
Evidence from athletic competition shows that teams just slightly behind will try harder and are likely to pull ahead. Similar effects are seen in the animal kingdom and the corporate world. The most motivating goals are not the big lofty ones, rather those that appear close and achievable. By strategically setting smaller goals and deciding when to stop and take stock, the CEO can get the maximum motivation from his of her team.
Saving Knowledge
Many CEOs are aware of their coming brain drain – a …